Gong

Overview

Org admins can connect their ServiceBell organization with Gong via OAuth to begin syncing recordings from cold calls made via ServiceBell's AI parallel dialer. When enabled, ServiceBell will push recordings from made within its dialer to Gong.

This integration does not support Gong Engage (sequencing), or syncing recordings from Gong to ServiceBell.

FAQ

• Q: Does ServiceBell overwrite any data in Gong? A: No, the ServiceBell integration with Gong only syncs new recordings into Gong.

• Q: Does this integration bring any data from Gong into ServiceBell A: No, the ServiceBell integration with Gong only pushes recordings into Gong, not vice versa.