Browser Compatibility
Service Bell uses some of the latest technology available in browsers to support 2 way video calling and the screen takeover feature. The table below outlines which of the most common browsers are supported:
Browser | Supported |
Chrome | ✅ Yes |
Firefox | ✅ Yes |
Safari | ✅ Yes |
Microsoft Edge | ✅ Yes |
Internet Explorer | ❌ No |
iOS Safari | ✅ Yes |
Android Chrome | ✅ Yes |
Android Firefox | ✅ Yes |
Only recent versions are considered, users on significantly older versions of their browsers may experience issues.
Users whose browsers don't support Service Bell will see the widget, but with a message letting them know that they'll need to update their browser to speak to an agent.
Last modified 2yr ago