Browser Compatibility

Service Bell uses some of the latest technology available in browsers to support 2 way video calling and the screen takeover feature. The table below outlines which of the most common browsers are supported:

Browser	Supported
Chrome	✅ Yes
Firefox	✅ Yes
Safari	✅ Yes
Microsoft Edge	✅ Yes
Internet Explorer	❌ No
iOS Safari	✅ Yes
Android Chrome	✅ Yes
Android Firefox	✅ Yes

Only recent versions are considered, users on significantly older versions of their browsers may experience issues.

Users with Incompatible Browsers

Users whose browsers don't support Service Bell will see the widget, but with a message letting them know that they'll need to update their browser to speak to an agent.