Browser Compatibility

Service Bell uses some of the latest technology available in browsers to support 2 way video calling and the screen takeover feature. The table below outlines which of the most common browsers are supported:




✅ Yes


✅ Yes


✅ Yes

Microsoft Edge

✅ Yes

Internet Explorer

❌ No

iOS Safari

✅ Yes

Android Chrome

✅ Yes

Android Firefox

✅ Yes

Only recent versions are considered, users on significantly older versions of their browsers may experience issues.

Users with Incompatible Browsers

Users whose browsers don't support Service Bell will see the widget, but with a message letting them know that they'll need to update their browser to speak to an agent.

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